Clever Care is committed to protecting the health care rights of members, including the right to file a grievance. The grievance process is fundamental to ensuring members receive needed health care services.
If you have any Grievance, please help us to make it right. We want to do the right thing for you and improve for future.
All appeals will be processed in compliance to Federal/CMS and State of California requirements.
Our partner providers are at the heart of our services. Our goal is to serve our contracted providers with the best health insurance experience. We want to be your preferred health plan.
Please let us know how we can serve you better, so you can provide only the best to our members.
We comply with Federal/CMS and State of California requirements in serving non-contracted providers. Please let us know if you encounter any issue when serving our members. We want to partner with you to make medicare insurance easy and simple.
Please also contact us if you would like to become our partner providers.
Disclaimer: Out-of-network/non-contracted providers are under no obligation to treat Clever Care Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.”