Clever Care Community Centers are now open in San Gabriel, Westminster, and Koreatown! Click here to learn more.
Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.
Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action
H7607_21_CM0028A_EN_M Accepted 09292020
Clever Care of Golden State is an HMO plan with a Medicare contract. Enrollment in Clever Care of Golden State depends on contract renewal.
October 1 to March 31:
8 a.m. to 8 p.m., 7 days a week
April 1 to September 30:
8 a.m. to 8 p.m., Monday-Friday
© 2021 ALL RIGHTS RESERVED. CLEVER CARE OF GOLDEN STATE, INC. IS A WHOLLY OWNED SUBSIDIARY OF CLEVER CARE HEALTH PLAN, INC.