Clever Care Community Centers are now open in San Gabriel, Westminster, and Koreatown! Click here to learn more.

  • Responding to internal and external customer inquiries
  • Addressing and resolving issues, questions and/or concerns regarding enrollment through claims, call tracking, or e-mail.
  • Creating and maintaining records in the eligibility transactional system
  • Entering enrollment applications into the company’s database system
  • Process enrollment and dis-enrollments
  • Verify enrollment status with clients
  • Research and resolve enrollment system rejections.
  • Works with colleagues to resolve exceptions and takes appropriate action to ensure members are properly enrolled.
  • Maintain records in the enrollment database.
  • Manage and maintain member eligibility change data
  • Conducts daily and monthly reconciliation of files
  • Verifies accuracy of entered data against sourced documents
  • Performs other duties as assigned.

Send us your resume