About Clever Care Health Plan

Clever Care Health Plan is a newly founded Medicare Advantage health plan serving Medicare beneficiaries in Southern California. Our employees are passionate in providing best services to our members and healthcare providers. Our three office locations are in Arcadia (Los Angeles County), Huntington Beach (Orange County) and New York City.

Job Summary

Sales Operations Administrative Assistant/Coordinator will assist the Sales Operations team with ongoing daily job responsibilities to manage key action items, special project activities/initiatives, and deadlines. 

Full-time opportunity is available for select successful candidate post-assignment. 

Sales Operations Administrative Assistant/Coordinator is expected to perform as instructed by the  Manager of Sales Operations and seek guidance where needed. 

Functions and Job Responsibilities

  • Support the Broker and Internal Sales Teams, and Broker Support Teams
  • Work with our independent broker partners, agencies, field marketing organizations, and internal sales teams by developing and distributing educational and informational materials, and coordinating product and policy communications which allow them sell more, earn more, and support CCHP’s on-going growth and success.
  • Assist the Sales team in positioning or sales staff, insurance agents, and agencies for quick growth by creating presentations, templated materials, and other resource tools in collaboration with the Sales Trainer and Marketing Team.
  • Track and manage incoming and outgoing inventory of promotional items and marketing materials.
  • Assist with workflow review and data collection for the Sales department including development and posting of information on the broker portal and company website.
  • Work with both internal Sales reps and/or external brokers on assigned projects
  • Manage the tactical/small direct mail processes which are driven by the sales team in support of community marketing and outreach efforts to doctors and specialists
  • General Office & Clerical/Administrative Work.
  • Virtual Event Coordination, scheduling and support for training purposes.

Education and Experience

  • Bachelors degree in Business Administration, Human Resources, Psychology, or related field required; Master’s, MBA, or law degree highly preferred.
  • At least ten years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred.
  • Medicare, managed care or healthcare industry required
  • Thorough knowledge of employment-related laws and
  • SHRM or SPHR preferred

Knowledge, Skills, and Abilities

  • 1-2 years experience providing administrative support
  • Analytical and detail oriented
  • Technology proficiency including comfort with MS Office (Excel, Word, PowerPoint, SharePoint), MS Teams, Zoom, Adobe Pro, etc.
  • Health Care experience preferred
  • Broker Support a plus
  • Bilingual in Cantonese, Mandarin, or Vietnamese a plus.

Physical & Working Environment

Typical Physical Demands.
Position requires a great amount of sitting and standing. Some lifting, stooping, bending, or reaching is required. May require lifting up to 15‐30 pounds. Requires manual dexterity sufficient to operate a computer, calculator and telephone. Requires normal range of hearing and vision. Requires the ability to type and file.

Typical Working Conditions.
Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. Work may be stressful at times. May occasionally work some irregular hours.

Apply for the Sales Operations Assistant position at Clever Care Health Plan