Position Type: Full Time
Location: Monterey Park, CA
Reports To: Regional Sales Manager
Clever Care Health Plan is a newly founded Medicare Advantage health plan serving Medicare beneficiaries in Southern California. Our employees are passionate in providing best services to our members and healthcare providers. Our three office locations are in Arcadia (Los Angeles County), Huntington Beach (Orange County) and New York City.
Under the direct supervision of the Regional Sales Manager, the Supervisor of Sales Operations is responsible for providing all aspects of operational support to the sales organization’s various distribution channels, which includes but is not limited to material distribution management, training, sales systems support, issue resolution, sales performance tracking and reporting, tools development, give-away ordering, and policy and procedure development and monitoring. In conjunction with their manager will be responsible for establishing goals and objectives to increase efficiency and support the organizations efforts to grow or retain Medicare membership. People development is a key responsibility for this leader, given we have limited access to experienced team members who speak or understand the core languages.
This position must work closely with the sales management team to ensure that all channels are supported, in this area focus and urgency should be applied to contract updates, Ready to Sell Process simplification and new system implementation.
Typical Physical Demands.
Position requires a great amount of sitting and standing. Some lifting, stooping, bending, or reaching is required. May require lifting up to 15‐30 pounds. Requires manual dexterity sufficient to operate a computer, calculator and telephone. Requires normal range of hearing and vision. Requires the ability to type and file.
Typical Working Conditions.
Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. Work may be stressful at times. May occasionally work some irregular hours.