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Member Services:
Prospective Members:
Provider Support:
Text Size
Member Services:
Prospective Members:
Provider Support:
We are aware that some members are experiencing issues with their Flex Benefit Card. You may have trouble checking your balance, making purchases, or viewing recent transactions.
We want you to know that your benefits and available funds have not changed. We are working with our vendor to resolve this issue as quickly as possible so you can use your card normally again.
We sincerely apologize for the inconvenience and appreciate your patience.
If you have questions or need assistance, please call Member Services.
Phone: 1-833-388-8168 (TTY: 711)
Hours: Monday through Friday, 8am to 8pm
Closed July 3, 2026 in observance of Independence Day.
We sincerely apologize for any inconvenience this may have caused. At Clever Care, we are committed to supporting your health and wellness journey, and we take issues like this seriously. Thank you for your patience and understanding as we work to make things right.
We will update this page as soon as the issue has been fully resolved. You can check back here for the latest information.
Thank you for being a valued member of the Clever Care family.
Already a member?
Call (833) 388-8168 (TTY: 711)
to speak to a Member Advocate
Interested in becoming a member?
Call (833) 721-4365 (TTY: 711)
to speak to a Medicare Advisor
8:00 AM – 8:00 PM, 7 days a week from October 1st to March 31st
8:00 AM – 8:00 PM, Monday through Friday from April 1st to September 30th
For accommodations of persons with special needs at meetings, call (866) 668-9425 (TTY: 711).
Please do not include personal identifying information such as your birth date, or personal medical information in any emails you send to us. Communications via email over the internet are not secure. Submit your rewards form via traditional postage mail, online through the member portal, or via fax at (657) 210-6635.
Clever Care Health Plan, Inc. is an HMO and HMO C-SNP with a Medicare contract. Enrollment depends on contract renewal. H7607_26_CM1469_M
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