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Member Services:
Prospective Members:
Provider Support:
We understand some Clever Care members may be impacted by the Orange County chemical emergency and evacuation orders in the Garden Grove area.
Garden Grove Police Chief Amir El-Farra announced that, as of 6 p.m. Monday, the new boundaries have shrunk to:
If you live in evacuation area, please follow all local emergency guidance and prioritize your safety. Your health, safety, and well-being remain our highest priorities.
For the latest emergency updates and evacuation information, please visit:
You may also call the Orange County Public Information Hotline: 714-628-7085 (24 hours)
The Garden Grove emergency page includes:
Please continue following instructions from local emergency officials. If you are advised to evacuate, do not delay.
When a local, state, or federal emergency is declared, Clever Care works to help members in affected areas continue accessing the care and support they need.
Our team is available to help members with:
Call Clever Care Member Services at 833-388-8168 (TTY: 711) Monday through Friday, 8 AM to 8 PM.
If you need help accessing care, medications, or community resources during this emergency, please contact us.
We are pleased to share that Clever Care Health Plan Bolsa Community Center will reopen on May 27 and resume regular operations.
Thank you for your patience and understanding during the recent emergency situation. The safety and well-being of our members, staff, and community remain our top priorities.
If you are experiencing a medical emergency, call 911 or go to the nearest open emergency room immediately. Your safety is the first priority.
For routine care and regular check-ups, please contact your doctor’s office as you normally would.
If your doctor’s office is closed or you are unable to travel due to the emergency, you may visit any doctor or healthcare facility that accepts Medicare. The cost for medically necessary services will remain the same as if you were seeing your Clever Care network provider.
If you need prescription medications:
Please contact Member Services if you need help locating a pharmacy or accessing medications.
Telehealth Support (Doctor on Demand)
Teladoc phone number: 800-835-2362 (TTY: 711)
Connect virtually or by phone with a healthcare provider for:
If you need urgent or emergency medical care, call 911 or go to the nearest emergency room immediately.
Prepare now in case evacuation orders expand in Garden Grove or surrounding communities.
Important Documents
Medications & Medical Supplies
Personal Essentials
Family & Pet Needs
Having an emergency bag ready can help reduce stress and ensure you have the essentials if evacuation becomes necessary.
During emergencies, Clever Care Health Plan remains committed to supporting our members and communities with access to care, resources, and assistance when it matters most.
Already a member?
Call (833) 388-8168 (TTY: 711)
to speak to a Member Advocate
Interested in becoming a member?
Call (833) 721-4365 (TTY: 711)
to speak to a Medicare Advisor
8:00 AM – 8:00 PM, 7 days a week from October 1st to March 31st
8:00 AM – 8:00 PM, Monday through Friday from April 1st to September 30th
For accommodations of persons with special needs at meetings, call (866) 668-9425 (TTY: 711).
Please do not include personal identifying information such as your birth date, or personal medical information in any emails you send to us. Communications via email over the internet are not secure. Submit your rewards form via traditional postage mail, online through the member portal, or via fax at (657) 210-6635.
Clever Care Health Plan, Inc. is an HMO and HMO C-SNP with a Medicare contract. Enrollment depends on contract renewal. H7607_26_CM1469_M
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